Local traders rated by Waltham Forest residents and HEET customers

Who we are

The HEET Project has established this service to help older and vulnerable residents find reliable and trustworthy traders in the London Borough of Waltham Forest . We hope, however, that the website will be of use to all Waltham Forest residents and that it will encourage good traders to operate in the borough.


HEET carries out checks (see below) on traders before listing them on the website but this should not be seen as an endorsement or guarantee of their work. The information presented on the website is accurate to the best of our knowledge, but must not be taken in any way as a warranty by us of the status of any individual trader. We are not able to accept liability whatsoever arising out of the use of the information obtained from this site.

Checks we carry out and assurances we gain:

Before any trader is included on this website we check:

In addition we gain assurances that the trader:

Traders also agree to customers rating and posting comments about their experience on the website. We hope that this helps you to make an informed decision when choosing a trader.

When hiring a trader:

This website is an excellent start, but you should carry out your own checks and protect yourself as well

For detailed advice go to the Trading Standards Buy With Confidence website.  For how to spot a scam or advice if you run into difficulties with a trader go to Citizens Advice Bureau.